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Careers

Sales Telecaller – Education Counselling

Job Description

We are looking for a dynamic and enthusiastic Sales Telecaller to connect with prospective students, understand their educational requirements, and guide them toward suitable courses and programs. The ideal candidate should have excellent communication skills, a persuasive personality, and the ability to convert enquiries into admissions.

Responsibilities

  • Contact prospective students through phone calls and WhatsApp to explain available courses and educational programs.
  • Respond to enquiries generated through websites, social media, digital campaigns, and other marketing channels.
  • Understand students' educational goals and recommend suitable courses.
  • Schedule counselling sessions with the Education Counsellor or Admissions Team.
  • Follow up regularly with leads to maximize admission conversions.
  • Maintain accurate records of calls, follow-ups, and student information in the CRM.
  • Achieve monthly lead conversion and admission targets.
  • Handle objections professionally and provide accurate information regarding courses, fees, and admission procedures.
  • Build and maintain positive relationships with prospective students and parents.
  • Coordinate with internal teams to ensure a smooth admission process.

Skills And Qualifications

Requirements

  • Graduate in any discipline.
  • 1–3 years of experience in telecalling, telesales, customer support, or educational admissions.
  • Excellent verbal communication skills in English and Hindi (additional languages are an advantage).
  • Strong persuasion, negotiation, and customer relationship skills.
  • Basic knowledge of CRM software and Microsoft Office.
  • Comfortable working in a target-oriented environment.

Preferred Skills

  • Experience in the education, training, or EdTech industry.
  • Good listening and counselling skills.
  • Ability to convert enquiries into admissions.
  • Positive attitude and willingness to learn.

Benefits

  • Attractive Salary + Performance Incentives
  • Career Growth Opportunities
  • Professional Training & Development
  • Supportive and Friendly Work Environment

Apply Now

If you have excellent communication skills and a passion for helping students while achieving sales targets, we'd love to hear from you. Join our team and build a rewarding career in the education industry.

 
Email: hr@digiinterface.com
Phone: +91 80975 66911